By "availability" we mean the presence of the product in the collection of the relevant brand and thus its orderability. However, this does not necessarily indicate the actual presence of the item in our warehouses. This is because, given the high number of products and their continuous movement, we are not able to have "certified" availability for every model. In any case, we can assure you that the order will be processed within the first 7 working days. The actual waiting time of the fulfillment of your order will be communicated to you by e-mail within 24 working hours from the date of its receipt. We remind you that the times are given considering only working days (thus excluding Saturday, Sunday and any national holidays) starting from the first valid day after the date of the order.
If the requested product is not available at our warehouses, but at the manufacturer's, an additional 3-7 working days are to be considered for its procurement.
For temporary unavailability of the requested item even at the manufacturer's, the relevant delivery times will be promptly communicated to you at your e-mail address.
In the event that the prospected times are not sustainable by you, you may notify us of the cancellation of the order and you will be re-credited for all expenses incurred.